hurricane helene

What It’s Like to Be a Lineman Restoring Power in Appalachia Right Now

“It’s different because it’s home”
Mobile substations in gravel

Photo: duke energy

A mobile substation in Swannanoa, North Carolina.

Tyler Manick, a Duke Energy journeyman based out of Marion, North Carolina, is one of thousands of linemen working to restore power in Southern communities since Hurricane Helene devastated a huge swath of the region this past week.

“Even when I’ve traveled out of state on storms, I’ve never seen anything like this,” Manick says. “I guess too, because it’s my hometown. I mean, my mom’s house is destroyed. It’s different because it’s home.”

photo: duke energy
Tyler Manick on the ground in Old Fort, North Carolina.

Jeff Brooks, a grid specialist with Duke, says 20,000 linemen are spread across Duke’s multi-state coverage area, working with tractors and trucks to reach some communities, and even helicopters with chainsaws to cut branches hanging over power lines. In many cases, they’ve set up temporary mobile substations that deliver power to areas they can reach.

Hurricane Helene made landfall last Thursday in Florida’s Big Bend region and then continued as a tropical storm into Georgia and the Appalachian South, killing at least 194 people and leaving millions without power. Brooks says that in Duke’s coverage zones, power has since been restored to 1.5 million people, especially around urban areas like Asheville. But the small, hard to-reach communities in the mountains are another story. In some places, the entire grid will need to be rebuilt. 

“Power restoration is challenging on a good day in these remote areas with rough terrain,” Brooks says. “And then you take a hurricane that’s typically on the coast and you put it in the mountains? It’s rebuilding an entire community, not just electric infrastructure—we’re talking roads, we’re talking water, we’re talking everything.”

Matt Ward, a lineman from Old Fort, North Carolina, sums up the scope of the challenge: “Where we had poles before, it’s just nothing but water—we have nowhere to put the poles.” Like Manick, he feels the crisis on a personal level. “It hits home real hard. I just gave another lineman my generator so he could have power for his freezer to get food for his family.”

photo: duke energy
Matt Ward.

Duke Energy works across North Carolina, South Carolina, Florida, Indiana, Ohio, and Kentucky. Here’s the map of current outages in the Carolinas.

“What keeps me motivated is trying to help those folks that I go to church with, the folks that I see in the grocery store, the folks that I see in the bank,” Manick says. “Faces that I’ve looked at my whole life. I can’t save lives, but I can try to get their lights on.”


More coverage of Hurricane Helene and its aftermath, including ways you can help those affected by the storm


CJ Lotz Diego is Garden & Gun’s senior editor. A staffer since 2013, she wrote G&G’s bestselling Bless Your Heart trivia game, edits the Due South travel section, and covers gardens, books, and art. Originally from Eureka, Missouri, she graduated from Indiana University and now lives in Charleston, South Carolina, where she tends a downtown pocket garden with her florist husband, Max.


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