Job Opening: Part-Time Help Desk Analyst
The person in the position will serve as the first point of IT contact for Garden & Gun staffers
NOTE: This position is no longer open.
Garden & Gun seeks a part-time Help Desk Analyst for 20 hours a week to serve as the first point of IT contact for users across the company. This position works directly with users to resolve incidents and requests through direct deskside support in our Charleston, South Carolina office. Additional responsibilities include user account administration, technology provisioning, managing iPads, assisting with project initiatives, and supporting technology used at our retail location. The ideal candidate will have a strong background in supporting both Apple and Microsoft products. Occasional weekend work may be required.
> Provide excellent technical assistance through direct interactions with users
> Update IT systems including ticket tracking, knowledge base and asset inventory
> Investigate user problems and identifies their source; determine possible solutions; test and implement solution
> Maintain file servers, network cabling, printers and related equipment
> Perform and/or oversee software and application installation and upgrades
> Troubleshoot network, system and applications to identify and correct issues
> Receive all incoming ticket, tasks, questions, and other issues submitted via help desk, email or walk-up
> Install, configure, and deploy computer workstations, software, and peripheral devices using standardized processes, procedures, and tools
> Maintain accurate inventories and consistent configurations.
> Maintain a high level of personal responsibility, accountability, and integrity
> Maintain confidentiality with regard to the information being processed, stored or accessed by the end-users on the network
> Seek out new technologies, methods, and personal skills
> Effective communication and listening skills
> High School diploma or equivalent
> Two years of relevant work experience
> Ability to solve problems with high energy and a positive attitude, and demonstrate a constructive and helpful demeanor in all situations
> Ability to work independently with little direction
> Proven technical and analytical skills with infrastructure systems environments and protocols
> Excellent written and verbal communication as well as organizational skills
> Ability to move/lift boxes of up to 50 pounds
For immediate consideration, please email your letter of interest and resume to email@example.com
Garden & Gun Magazine, LLC is a lifestyle brand anchored by its award-winning national magazine, Garden & Gun, that covers the best of the South, including the sporting culture, the food, the music, the art, the literature, the people and their ideas. With a national audience of more than one million passionate and engaged readers, the magazine has won numerous awards for its journalism, design, and overall excellence. The publication was launched in the spring of 2007. The company and editorial team are headquartered in Charleston, South Carolina, with advertising sales offices across the United States.
Welcome to G&G Reads, Our New Book Club
Our book club highlights the best of the South’s new books with exclusive author interviews, opportunities to ask your own questions, and insider conversations about the stories behind the stories.
GARDEN & GUN PRESENTS
Five-Word Dog Stories
We asked readers to tell us their sweetest, silliest, and shortest canine tales. Here are illustrated versions of some of our favorites.
Job Opening: Marketing Copy Manager
The person will coordinate all G&G marketing copy projects, including planning, execution, and evaluation
Best Southern Soup Recipes
A roundup of classic and modern dishes to celebrate the season—from gumbo to bisque and everything in between
My Town: Emily Saliers’s Decatur, Georgia
The Indigo Girls star shares her favorite haunts in the Atlanta city within a city
A Scouting Report on Juice, Ole Miss’s Four-Legged Rookie
The fan-favorite Labrador retriever is hard at work on his own training regimen